Reviews
4.3
1,962 reviews
[Rewarded Review] Technology not right; there Is something wrong
EagleEye· Review provided by bestbuy.com · November 16, 2024
We upgraded to 4 hoping the increasing long term problems with 3 were corrected.

The upgraded mount of the 4 is easier to connect and the cameras have a clearer and larger field of view than 3. The night video does seem more clear than 3. There does seem to be less false alarms than 3 when/IF the cameras are operating properly.
WHEN the cameras are operating properly, they seem to have an increased sensitivity, although there seems to be no happy and consistent sensitivity setting to capture movement accurately; there seems to be a large deadzone in settings where the camera is either hyperactive or asleep. If you are accustomed to the 3 settings you'll likely have to have a lower the motion sensitivity and take what you get.

The Beta "Person" feature is nice but it is not consistent and seemed to reduce the overall accuracy and completely ignore the movement of real people; when this feature is turned off, many times the camera continues to indicate a person even though it is only a dog, but many times completely missing a video capture of the actual person.

The 4 cameras have what seems to be greater openings in the cabinet at different locations than the 3 version and this may prove even more problematic over time for the 4 since long term openings in 3 permitted water and insects into the camera. More than half of the 4 cameras are flashing at night for no apparent reason and consuming the battery life as early as eleven days, this flashing is seen from the nearby wired system or captured from nearby wireless units. The photo capture feature is off and most times there is no video to accompany the flashing. The flashing seems to occur later in the evening cycle towards dawn and does not appear to be dusk to dawn.

The learning curve of the 4 seems to be more difficult than 3 as we enjoyed battery life from 1 year to more than two years with the previous 3rd generation camera.

We would be furious if we paid full retail for 4 but thought we got a deal as the cameras were on sale, but we're hemeraging funds and operating costs due to the price of the batteries. We won't wait for the optional extended warranty to kick in as they are being returned within the grace period as more cameras are dying due to consumed batteries. If you decide to purchase the 4 make SURE you purchase the extended warranty.
So so / ok for the price
Leslie· Review provided by lowes.com · April 4, 2024
The setup is easy and the cameras are ok, but even with a strong wifi connection, sync module signal, and fast internet speed, I often cannot see live view. I just get an endlessly spinning buffer icon. It's a different camera each time. If I go to another camera when one is failing, the other camera works fine. Because of that, I do not think it is my internet connection.

The main issue I encountered is that one camera out of the box worked intermittently for a few hours then went offline. Unlike the other cameras, it did not automatically update the firmware. I thought this was the issue, but after going through the troubleshooting steps listed on the Blink site, I tested the AA lithium batteries that were included with that camera and discovered that one was nearly dead.

I assume this is the issue. Since I had only owned the camera for 5 days, I contacted Blink support to tell them my issue and request they send me a battery to replace the dead one that came with the cameras.

They ignored my questions and just sent me links to their troubleshooting steps, which I told them I had already done. The email did say contact them again if I need more help. So, I contacted them again just now. I hope they will actually read and reply to my message, rather than send a canned response.

Assuming the offline camera issue will be resolved with fresh batteries, then I think these are ok for the price. This is mostly because you do not need to run any cables and you do not need to plug them into a power source, since they run on batteries.

I had Nest cameras before, which run on wired, AC power rather than batteries, and I see the performance is different. Granted I have only had the blink cameras for a few days, but the Nest cameras seemed more reliable. Perhaps replacing all the included Blink batteries will make a difference.

Anyway, I assume I will need to buy a pack of AA lithium batteries (regular alkaline cannot be used), since Blink support is not impressive so far.

Otherwise, as far as the image quality, don't expect to be able to identify facial features with a camera of this quality, but you will be able to recognize people you know, and, of course, you will know if someone was in front of your camera.

Problems aside, I would recommend this as a low budget security camera setup that you can easily do yourself.
Cameras Have Potential
Nlw· Review provided by Target · January 12, 2024
I purchased the Blink system after some years with Arlo and I ran them simultaneously while trying to determine if the value and service would be more beneficial. I am one that will pay more for better service and Arlo’s service or lack thereof did not meet my expectations especially for the cost of the product and service plans. Blink’s customer service seems to be much better, but the technology has the potential to be better. I had a few instances where the Blink cameras didn’t pick up motions, even after making several motion alert adjustments in the app, where the other cameras did. The cameras tended to go offline more and the only way to reset them was by climbing, removing the camera and batteries, having to reset and reposition the cameras and that becomes a hassle especially if they are mounted high and trying to get the same view as before. I hope that they ultimately would have a reset button somewhere on the exterior so that you don’t have to take the camera down or, even more, within the app unless it just has to be done via the camera. Also, I am hoping that they will advance the alerts - particularly coming from the smart alerts with Arlo where I could hard press the notification to see the alert and be notified if it was an animal, person, package. It does seem like a downgrade that I have to get used to, but that is something I have to weigh as I continue to look at customer service versus product technology. Overall Blink is not a bad system, especially if it’s your first system but I do hope that they continue to enhance and upgrade. I don’t mind paying more, but I refuse to pay more when the service is not great.
[Rewarded Review] A good, basic, camera system for those on a budget
AtlantaGreg· Review provided by bestbuy.com · September 27, 2023
A few years ago, if you wanted security cameras around your home, you had to shell out a lot of money for a wired system with a dedicated DVR, and usually pay someone to put wires from the cameras to the DVR through your home. Not something many people want to fool with. Fast forward, and more affordable wireless cameras hit the scene, and Blink is one of the more popular (and inexpensive) ones.

Blink cameras are basic compared to some other systems, but still very useful for the price. Wireless cameras can cost upwards of a couple of hundred dollars or more for elaborate systems, but Blink cameras are much more affordable and regularly go on sale. They don’t quite offer all of the same thrills as those that cost more, but they are excellent as a detection system that lets you know when someone is messing around the outside (or inside) of your home, and in good lighting, now produce good video clips as well. The 4th generation here, has expanded the field of view to 143 degrees, which is wider than the last generation which was 110 degrees – so you get more into the picture/video side-to-side, though it will bow a bit at the edges due to the wide field of view. Setup is pretty simple… you download the Blink app and sign up, plug in and connect the “Blink Module” to your WiFi (this acts as a hub, that your camera connect to wirelessly), and then via the app, add your devices before placing them where you’d like outside (or in). They run off of AA Lithium batteries (included), and it’s important to note that you should NOT use regular AA alkaline batteries in these, as they’ll drain very quickly. AA Energize Lithium batteries are readily available online and in some stores, and with average but not excessive use, can last up to two years in each camera.

Once set up and positioned properly, you’re set. Included mounts allow you to pop the cameras on via an adapter on the back of them, but other more secure mounts are available online with covers and cases to protect them better as well. They are very weather resistant, but if you add a case to it, it helps protect them even more. By default, the cameras will detect motion when they sense it and send a notification to your phone, and with the app you can view the clips. This 4th generation has added person detection which if you enable, will only alert you if it detects a person (something previous generations do not do). You can customize the length of the clips along with a variety of other settings like setting up areas where the cameras won’t detect motion at all, change the clarity of the videos, turn notifications on and off temporarily (or the cameras on and off altogether), and much more. You don’t need to subscribe to a cloud based video clip storage subscription in order to save clips, as you can use a USB drive plugged into the Blink Module to store clips on, but I do notice more delays in storage and playback using this method. If you swing a subscription for $3 per month (or $30 per year per camera) per month, your clips will be stored for X-days in the cloud, and this works more quickly, plus keeps your videos off-site so if you have a fire or someone somehow breaks in and steals the hub, your clips are still safe. The person detection feature is also only available with a subscription. You can subscribe to the “Plus” storage plan for $10 per month or $100 per year and connect multiple devices to your plan for storage. You can also download saved clips to your phone or tablet if needed when subscribed to either.

I’ve used the third generation of Blinks for some time. This forth generation again, promises a wider field of view compared to the last generation (true), a few more customizations in the settings (true), and better image quality (welllllll, not really). In decent to good light, the latest generation puts out very good video clips that are clear (1080p-ish, but quite compressed), just like the last one. Night vision however, still suffers quite a bit. Night clips are still quite fuzzy, black and white, and not very appealing, though again, even at night at the very least it still makes you aware of motion in a covered area, so you’re alerted. It’s too soon to compare battery life, but the claims of up to two years by Blink are the same. Of note, battery life is subjective… if you put one of these in a very heavily used area (kids, pets, etc) and it records dozens of clips per day, you’re definitely not going to get two years out of the batteries. If you put one of these let’s say on the side of your home, the driveway, in the garage, etc., where it gets less traffic, then battery life will be greatly increased. You can also tinker with battery life by adjusting how long or short the video clips are, their quality, etc. In mid to late October 2023, Blink is going to sell a battery extender that clamps on to the back of the Blink 4 units that doubles battery life, essentially, so look for those.

Overall this latest generation of Blinks is still very good. No, they don’t compare to very expensive cameras, but they keywords here are, “for the price”, they offer quite a bit of security for what you’re paying for. You get decent, wider, videos than the previous generation, although slight delays in getting notifications hasn’t changed since then. Also of note, some area police departments are so overwhelmed with false security system alarms, that some of them actually will avoid answering calls if that’s all you have going off, unless you can verify someone is messing around (with a camera, etc). So having at least a couple of these up outside and at least one inside, does give you the opportunity to verify if someone is lurking around, increasing your chances of help arriving quickly (or at all). If you’re on a budget, I do recommend Blink as an additional layer to any decent security system setup around your home.
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